Privacy Policy

Al Azhar CNC ("AACNC.ae", "we", "us") respects your privacy. This policy explains what information we collect and how we use it when you use our website or order CNC spare parts from us.

1. Information We Collect

• Account details: your name, email or mobile number, company name (optional), and a securely hashed password.
• Order details: products ordered, delivery address, and order notes.
• Communication: messages you send us via WhatsApp or the website.

2. How We Use Your Information

• To process and deliver your orders.
• To contact you about your order (e.g. confirmation, dispatch and delivery updates via WhatsApp).
• To provide technical support and product recommendations.
• To improve our products and service.

3. Data Security

Your password is stored as a one-way encrypted hash — we never store or see your actual password. Order and account data is stored securely. We do not sell or rent your personal information to third parties.

4. Payment Information

For Cash on Delivery and bank transfer, no card details are collected by our website. When online card payment is enabled, payments are processed by a licensed UAE payment provider — your full card details are handled by them, not stored on our servers.

5. Cookies & Local Storage

We use your browser's local storage to keep your shopping cart and login session working. These are essential for the site to function and are not used for advertising tracking.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us on WhatsApp.

7. Contact

For any privacy question, message us on WhatsApp or email admin@aacnc.ae.